During my time in Palenque, a city in the southern part of Mexico, I visited one of the shelters for migrants run by the Daughters of Charity of the Province of Mexico. The needs of the individuals they serve was immediately clear.

Palenque, located some miles from the Guatemalan border, is on the route for immigrants fleeing from the Northern Triangle of Guatemala, Honduras, and El Salvador. Many of these refugees are traveling with the goal of reaching the United States. To do so, they must ride on the notorious Mexican freight trains, collectively known as “La Bestia” or The Beast. These machines have taken the limbs and lives of countless hopeful migrants. While the exact number is unknown, it is estimated that some 60,000 adults and children have died or gone missing along this route in the past couple of years.

In addition to the physical risks of the journey, the Mexican government has placed dozens of temporary immigration checkpoints in the Southern State of Chiapas to complement the large permanent checkpoints and detention facilities of the area. In this way, the Mexican southern border resembles that of the United States.

The Daughters of Charity living in Palenque run “La Casa del Caminante” (which translates to the House of the Walker), a shelter that welcomes refugees along this path. The shelter welcomes an average of 120 migrants each day, many arriving via La Bestia. Others arrive on foot, seeking a place to rest while waiting to board La Bestia.

Each of these refugees is physically exhausted and in desperate need of rest, food, and often healthcare. Between riding on top of La Bestia and walking miles at a time, they have been traveling day and night, sometimes for weeks. Many have nothing but the clothes on their back and their feet are almost always covered in blood. Not only are they seeking food and a place to rest, but they are in need of medical care and shoes.

While the majority of those arriving at the shelter are many, the Sisters also see many young women. Often these women are pregnant after being raped earlier in their route. Just yesterday, a family of five arrived in need of food and care. They are the lucky ones who are still traveling together, yet to be separated.

After my visit with these Sisters and those they help, I realized more than ever before, the struggles of these migrants. Truly, my heart is still in Palenque with them.

Tornillo, Texas is a city located 35 miles east of El Paso on the Guadalupe pass. It is home to one of the newest “tent cities” in America, opening in November 2016.

A tent city is a temporary processing center for immigrants entering into the United States. The need for this particular site was created by the large–and growing–number of migrants entering from the Mexican border. Most of these refugees are coming from Central America with a few arriving from Haiti and Brazil. While the majority are mothers along with their children, there are cases of fathers coming with children.

When Border Patrol picks up the migrants, they are bused to Tornillo. Here, the refugees are processed and given the opportunity to shower and put on clean clothes. They are given food, but no dietary restrictions are considered. For example, there is no alternative to milk if some happen to be lactose intolerant. Immigration and Customs Enforcement (ICE) eventually arrives and gives each migrant an ankle bracelet. Each individual is allowed to make a phone call to their family members, many of which are already in America. Everyone sleeps on a cot in one large tent guarded by armed guards. Within a day or so, the migrants are moved to more permanent sites in Philadelphia, Florida, San Antonio, or El Paso.

Many of the refugees come to the site in need of medical attention. Medcor staffs each temporary site, including Tornillo, with EMTs who work 12 hour shifts for 30 days straight. These EMTs are licensed to give only over-the-counter medicines to those who may be suffering. However, it is not uncommon for the migrants to need more than that. So, Medcor contracts with doctors and nurse practitioners, including Sister Doris Clippard, D.C.

“We mostly treat earaches, bronchitis, scabies, and gastroenteritis, but have also had some more complicated cases such as children with chicken pox or women who have been raped,” Sister Doris says. “If it is beyond our ability to care for them, the guards will take the migrant to the Emergency Room.”

While tent cities are a temporary situation, these refugees appreciate having a place to clean up, sleep, and receive medical treatment after the long trek from their homeland.

Night after night, staff and volunteers at Casa RAICES find themselves housing new individuals seeking asylum, sometimes adding up to more than 800 refugee children and mothers every month.

Why are so many people finding themselves here? Case RAICES is the place where thousands of families stay after being released from one of two nearby immigrant detention centers before traveling elsewhere, often to meet up with other family members or friends already in America. Many women and children spend weeks, sometimes months, in these centers after fleeing their homes, enduring months of migration, and seeking asylum from gang violence, domestic violence, or abuse back in their home countries.

Casa RAICES is a part of the Interfaith Welcome Coalition (IWC), an organization designed to help immigrants seeking asylum in the United States. The IWC was started by Kelly Allen who brought together churches and other groups who were interested in making a difference for these refugees. ICE (Immigration and Customs Enforcement) take women and their children from the detention centers to the bus stop and airport. When IWC learned that some of these families were staying overnight at the bus stations, volunteers began taking immigrants into their homes. Allen and the others quickly realized this wasn’t a temporary situation and, together with the Refugee and Immigrant Center for Education and Legal Services (RAICES), formed Casa RAICES.

Casa RAICES is run by RAICES and receives support and volunteers from the IWC. Volunteers work day and night to make the immigrants feel welcome. “We really emphasize making them feel at home. They’re coming to us after being treated with disrespect on both sides of the border,” says Daughter of Charity, Sister Denise LaRock. “We try to do the little things like give them a hot meal and a made bed…But we also do bigger things like prepare backpacks with snacks, water, toiletries, coloring cooks, crayons, etc. for these women who are getting ready to travel up to two or three days or will have to sit at the bus station for a long time.”

Sister Denise LaRock, who has been serving with the IWC and Casa RAICES for roughly a year, recently received the Kelly Allen Service Award for her “gracious and willing spirit [which blesses] the IWC and the women and children she serves.”

“I love getting to spend time with families, playing with the children and preparing the women for their trip. I try to do what I can to put them at ease about their long journey ahead, including explaining to them how to use their bus ticket,” she says.

Read more about the IWC, Casa RAICES, and the Kelly Allen Service Award.